Extra Sweet Sugar Inc. manufactures candy in Riyadh and distributes its products throughout KSA. The organization has over 350 employees in three locations

Extra Sweet Sugar: candy in Riyadh and distributes its products throughout KSA

Extra Sweet Sugar Inc. manufactures candy in Riyadh and distributes its products throughout KSA. The organization has over 350 employees in three locations. Its functional business units currently work in silos with data pertaining to their various departments held in separate legacy systems. The company’s revenues are growing and it has an online retail site.
As the company’s IT manager you have been tasked with recommending a Customer Relationship Management (CRM) enterprise system to senior management. Address the following:

Firstly which type of enterprise system would you recommend and why?

Secondly what are the benefits of implementing such a system?

Thirdly what challenges do you foresee in implementing this system? How would you address these?

Further what are some of the vendors that offer such systems? Moreover is there one that’s preferable give the organization’s needs? Why? What business factors should be addressed in order to make this determination?

Requirements:

APA style guidelines.

Support your submission with course material concepts principles and theories from the textbook along with at least five scholarly peer-reviewed journal articles.

A mark of zero will be give for any submission that includes copying from other resource without referencing it.

Finally write at least 5 pages in length excluding the title page and abstract. Requirements reference page which are never a part of the minimum content requirements.

Leave a Reply

Your email address will not be published. Required fields are marked *