Select one (1) service satisfaction outcome for a specific non-academic unit and explain how you would link it to 1 aspect of organizational performance (i.e. quality efficiency or effectiveness) on 1 process activity or task performed in the unit.
Assessment of Academic Programs and Non-Academic Services Assignment
For this assignment you will w to an appropriate assignment and to a direct method of assessment for a residential academic program; and then include an example of how to link the same program learning outcome to an appropriate assignment and direct method of assessment for an online program.
Next select one (1) service satisfaction outcome for a specific non-academic unit and explain how you would link it to 1 aspect of organizational performance (i.e. quality efficiency or effectiveness) on 1 process activity or task performed in the unit.
Then explain how you would link one (1) non-academic service satisfaction outcome to a national indirect method of assessment and how you would link one (1) non-academic service satisfaction outcome to a local indirect method of assessment.
Finally justify the use of non-academic outcome assessments to document improvements within the institution and to document compliance with accreditation requirements. Support the content of your paper with at least 10 sources. A source may be cited more than once. At least 1 biblical source must be included. Current APA format must be followed.
- Be sure to limit quotes from sources to a maximum of 1-2 per paper. Journal and research articles rarely include more than 1-2 quotes. At the doctoral level you need to be able to digest the ideas of a source and then use paraphrasing to incorporate them into your work. If you do include a quote you must include the page number and use quotation marks to set off the quote.
2 Be sure to avoid all forms of plagiarism.
- Here are a few sources on how to paraphrase:
https://www.scribbr.com/citing-sources/how-to-paraphrase/ (Links to an external site.)
https://owl.purdue.edu/owl/research_and_citation/using_research/quoting_paraphrasing_and_summarizing/paraphrasing.html (Links to an external site.)
https://writingcenter.ashford.edu/quoting-paraphrasing-summarizing (Links to an external site.)
- You must use the new APA-7th edition style to format all source citations and references in your papers. While I have not found a way to use the hanging indent in discussion boards you can and must use it in your research papers.
- You must use the graduate/professional style for the title and abstact pages of these doctoral research papers. There are title page and abstract page graduate/professional templates in the Writing Style Guide in Canvas. I urge you to use them to set up these pages correctly since you will loose points if they are not formatted correctly.