When writing a problem statement it is important to clearly identify and state the organizational problem that needs to be resolved.

Based on the data analysis or the root cause analysis what does the team think is the most significant cause or causes contributing to this problem? What if addressed would make the greatest impact on resolving the problem? Include specific evidence.

Writing a Problem Statement

When writing a problem statement it is important to clearly identify and state the organizational problem that needs to be resolved. To articulate this information clearly the following pieces can be used as building blocks for the statement.

Original problem or focus question

Restate the initial problem that launched the inquiry process or rewrite the focus question or one of the clarifying questions as a statement.

Stakeholders who are most affected by the problem

Identify who is most directly impacted by this problem. Alternately who would benefit the most if this problem were resolved?

Type of problem

For example is the problem based upon skills attitudes knowledge resources competition defects or something else?

Suspected cause(s) of the problem

Based on the data analysis or the root cause analysis what does the team think is the most significant cause or causes contributing to this problem? What if addressed would make the greatest impact on resolving the problem? Include specific evidence.

Goal for improvement and long-term impact

Describe the target for impact. The goal should be measurable.

Impact to stakeholders

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