: Why is it important to test performance measurement systems prior to implementing the business plan or during the early stages of implementation?

How would you communicate the plan’s goals and objectives performance requirements and timelines to relevant staff?

 

Q1: How would you communicate the plan’s goals and objectives performance requirements and timelines to relevant staff?
Q2: Choose one method of communication used and describe how you would ensure understanding of the requirements of the business plan to the relevant parties. What techniques would you use?
Q3: How would you ensure you have skilled labour available at the appropriate times when implementing the plan?
Q4: What steps did you take to analyse performance reports? Briefly outline the process you followed.

Q5: Why is it important to test performance measurement systems prior to implementing the business plan or during the early stages of implementation?
Q6: How could you identify and report system and product failures and variances?
Q7: Briefly describe the processes you would use to identify the possible changes and modify the performance indicators.

ASSESSMENT 2 – CASE STUDY
Implement and monitor a business plan
The following questions are based on the scenario that you will have to implement your business plan and that you have to monitor the implementation of your business plan.
Q1: What type of reports can help you monitor performance?
Q2: Briefly outline what you look for when analysing performance reports.
Q3: What’s the main reason for measuring and reporting performance?
Q4: How do you know if action is necessary or not?
Q5: Where do you obtain key result indicators? What documents do you refer to or where do you look for more information about performance results?
Q6: How does monitoring performance help you identify opportunities for improvement?
Q7: Give an example of an opportunity could have identified as a result of monitoring in your workplace.
Q8: When is it necessary to refine performance indicators?
Q9: Think about the characteristics of a weak business plan. Outline some simple tips for ensuring your business plan is successful.
Q10: What do you look for when reviewing the business plan?
Q11: Why is it important to evaluate pre-existing strategic plans?
Q12: What are some of the benefits of reviewing system processes and work methods?
Q13: What’s the difference between training coaching and mentoring?
Q14: How can you identify if an employee needs coaching or training?
Q15: What are some of the different ways you can provide coaching and training to your staff?
Q16: Your profit and loss statement shows 15% lower revenue than expected.
Your expenses are the same as budgeted.
a) What do you do?
b) Please give three specific examples.
a)
b)
Q17: Your brand awareness is `lower than expected.
a) What do you do?
b) Please give three specific examples.
a)
b)
Q18: Your environmental impact is greater than in your business plan presented.
a) What are the possible consequences and what are you doing about it?
b) Please give three specific examples each. (Consequences and actions)
a)
b)

Q19: Your governance report shows a lack of risk management in your organisation. (Principle 7)
a) What do you do? Please give three specific examples.
b) Where can you find corporate governance guidelines?
a)
b)
Q20: Customers complain about the quality of service delivery.
a) What do you do?
b) Please give three specific examples.
a)
b)
Q21: Your triple bottom seems not to be considered in your business plan.
a) Please explain the concept of triple bottom line and
b) give three specific examples in what to do in order to include it.

Leave a Reply

Your email address will not be published. Required fields are marked *